Locked Stack Ltd. Privacy Policy

Effective Date: 5 December 2021

Locked Stack Ltd. (71-75 Shelton Street, London, WC2H 9JQ, United Kingdom) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.

  • 1. Who Controls Your Personal Data

Locked Stack Ltd. is the data controller for personal data collected in the United Kingdom (UK) and European Economic Area (EEA).

For any privacy-related questions, please contact:

  • Email: DPO@lockedstack.com

  • Data Protection Officer (DPO): clive.boonzaaier@lockedstack.com

  • 2. What Data We Collect

We collect and process the following types of personal data:

  • Identity Data: Full name, company name

  • Contact Data: Email address, telephone number.

  • Device/Technical Data: Browser type, IP address (if collected).

We do not collect special category data (e.g., health, racial, religious data) unless explicitly stated.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and manage access to our services.

  • To communicate with you regarding technical and customer support.

  • To send you service updates and company news (you may unsubscribe at any time).

  • To comply with legal obligations and resolve disputes.

  • To improve and offer new services (legitimate interests).

  • With your consent, to send marketing communications and use cookies (see our Cookie Policy).

We do not use your personal data for automated decision-making or profiling.

  • 4. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following:

  • Your consent.

  • The performance of a contract with you.

  • Our legitimate interests provided your rights do not override them.

  • Compliance with legal obligations.

  

  • 5. Sharing Your Personal Data

We only share your personal data with:

Service providers who perform functions on our behalf (e.g., IT support, analytics, communications and technical testing services).

Legal and regulatory authorities if required by law.

Business acquirers in the event of a sale, merger, or acquisition.

Third-party service providers are contractually obligated to handle your data securely and only for the specified purposes.

We do not sell your personal data or share it with third parties for direct marketing.

  • 6. International Data Transfers

We do not transfer your personal data outside of the UK or EEA unless:

  • The destination country has adequate data protection laws, or

  • We implement safeguards such as Standard Contractual Clauses (SCCs).

  • 7. Data Security

We apply appropriate legal, technical, and organizational measures to:

  • Prevent unauthorized access, alteration, disclosure, or loss of your data.

  • Limit access to those with a business need under confidentiality agreements.

  • Respond to any suspected breaches in accordance with applicable law.

  • 8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy. Once data is no longer required, it will be securely deleted or anonymized.

  • 9. Your Rights

Under data protection law, you have the right to:

  • Request access to your personal data.

  • Request rectification or erasure of your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

  • Lodge a complaint with your local supervisory authority.

To exercise your rights, please contact our DPO at dpo@lockedstack.com.

  • 10. Children’s Privacy

Our services are not intended for children. We do not knowingly collect data from:

  • UK residents under 13.

  • EEA residents under 16, unless local law permits a lower age of consent.

  • Republic of Korea residents under 14.

  • Other regions under the applicable age of digital consent.

  • 11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes with reasonable notice. Continued use of our services constitutes acceptance of the updated policy.

  • 12. Third-Party Services

Our services may link to third-party websites. Any data you provide to a third party is subject to their privacy policy. We are not responsible for the privacy practices of third-party services.

Thank you for trusting Locked Stack Ltd.